Privacy Policy

1. Introduction

AppShip, Inc. (d/b/a "Infis AI," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at www.infis.ai, use our platform, or otherwise interact with our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our AI-powered supply chain risk management and procurement automation platform (the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, job title, and phone number when you register for an account or request a demo.
• Procurement Data: Supplier information, purchase orders, inventory data, and other procurement-related data you upload or integrate through our platform.
• Communications: Information contained in emails, support tickets, or other communications you send to us.
• Payment Information: Billing address and payment details, processed securely through our third-party payment processor.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform, click patterns, and search queries within the Service.
• Device Information: IP address, browser type, operating system, device identifiers, and screen resolution.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies as described in our Cookie Policy.

2.3 Information from Third-Party Sources

• Integrated Systems: Data from ERP systems, procurement platforms, and supplier databases that you connect to the Service (e.g., SAP, Oracle, Microsoft Dynamics).
• Public Data Sources: Publicly available information such as news articles, regulatory filings, financial reports, and geopolitical data used to generate risk assessments.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including AI-driven supplier risk scoring, tariff engineering, and procurement automation.
• Generate predictive risk assessments and supply chain analytics.
• Process transactions and send related information, including confirmations and invoices.
• Send administrative communications such as updates, security alerts, and support messages.
• Respond to your comments, questions, and requests, and provide customer support.
• Monitor and analyze usage trends to improve the Service and develop new features.
• Detect, prevent, and address technical issues, fraud, and security incidents.
• Comply with legal obligations and enforce our terms of service.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf, such as cloud hosting, data analytics, payment processing, and customer support, subject to confidentiality obligations.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of Infis AI, our users, or the public.
• With Your Consent: When you have given us explicit consent to share your information for a specific purpose.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Procurement data and analytics are retained in accordance with your subscription agreement and applicable data retention schedules.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS 1.2+) and at rest (AES-256), access controls, regular security assessments, and monitoring. For more details, please see our Security page.

While we strive to protect your personal information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Portability: Request a portable copy of your data in a structured, machine-readable format.
• Opt-Out: Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us.

To exercise any of these rights, please contact us at privacy@infis.ai.

8. International Data Transfers

Infis AI is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable law.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: